FAQ

Frequently Asked Questions.

Any further concerns, please feel free to contact us by Email: info@hualetoys.com

It depends.

Different products have different MOQs.

Yes. Free samples are available.

The samples will be sent to you in 7 working days. The shipping cost usually paid by your side.

Yes. Also, free custom logo design can be provided.

Yes. Custom packing designs have MOQ.

Yes. OEM and ODM cooperating modes are also available.

Order amount ≤$2000 USD, full payment is made before production.

Order amount >$2000 USD and custom orders, 30% deposit and 70% balance before shipping.

7-30 days after receiving the deposit, according to order quantity and production requirements.

The production time will be confirmed after placing orders.

We have a professional QC team, free inspect goods, and provide inspection photos for you.

Yes. EN-71, 7P, ASTM, HR4040, etc. can be provided to you.

Sea shipping could be suitable for full containers or less than one container load. Air cargo is available for valuable but small volume products.

For the sea shipping we have below 3 terms:

EXW (Ex Works) —-Your forwarder needs to pick up cargoes in our warehouse and arrange delivery to your assigned place.

FOB (Free on Board) —-FOB shipping fee paid by your side, which covers all costs to forward and load cargoes on board.

CIF (Cost Insurance and Freight) —-CIF shipping fee paid by your side, which covers all costs to forward the port of your destination.

Sure! Contact us by email: info@hualetoys.com for further discussion.

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